Ennio® takes your privacy seriously. This privacy policy describes how we collect, use, process, and disclose your personal information. It also outlines the choices you have with respect to your personal information and how you can reach us to update your preferences.
As you review this Privacy Policy, please remember that it applies to all Ennio® brands, products, apps, services, websites, and any other online properties or services operated by or on behalf of Ennio®, including ennio.shop (collectively, the “Services”).
Collection of Personal Information
We collect information about you when you interact with us online or offline. Some examples include when you:
- Register for an account or purchase products on our website
- Sign up to receive emails, texts or other digital communications
- Interact with us on social media or other third-party platforms
- Participate in contests, sweepstakes, promotions or surveys
- Contact our customer service team via email, phone, live chat or otherwise
**The types of personal information we collect may include: **
- Contact information – such as your name, mailing address, email address, and phone number
- Account information – such as your username, password, and preferences
- Payment information – such as your credit/debit card number, expiration date, CVV code, and billing address
- Demographic information – such as your age, gender, location and interests
- Other information you choose to provide – such as product reviews, forum posts, survey responses, and any other user-generated content
We may also collect information passively through tracking tools like browser cookies and web beacons. These help us understand how you interact with our website and improve your browsing experience.
You can control the use of cookies and opt-out of tracking features through your browser settings. However, blocking or disabling them may cause certain site features to stop working properly.
Use of Personal Information
The information we collect allows us to provide you with the products and services you request. We use it for purposes including:
- Processing orders and managing your account
- Responding to your questions and communicating with you
- Improving our products, services and websites
- Delivering customized content, advertising, and offers tailored to your interests
- Conducting market research, analytics and data analysis
- Preventing fraud, resolving disputes, and enforcing our policies
- Complying with applicable legal obligations
We process your information based on legitimate interests to operate our websites and conduct core business activities. Where required by law, we will ask for your consent before collecting or using your personal information.
We may aggregate or de-identify information collected through our Services so it is no longer linked to any individual. This allows us to use the data to analyze broad trends without identifying specific users.
Sharing of Personal Information
We do not sell or rent your personal information to third parties without your explicit consent. However, we may share it in the following circumstances:
- With service providers and partners who assist us in operating our business. This includes payment processors, shipping companies, marketing partners, data analytics vendors, and more. We require these parties to protect your privacy and only use your information as instructed.
- During business transitions like mergers, acquisitions, or asset sales. Your information will transfer as a business asset, but the new entity must honor existing privacy commitments.
- To comply with legal obligations, court orders or other government requests. This includes requirements from law enforcement agencies, to protect our rights or property, or during emergencies that threaten life or safety.
- With your permission. We will share your information other ways if we get your explicit consent to do so.
Security of Personal Information
We use technical and organizational safeguards to protect your information against unauthorized loss, theft, misuse, and improper access or disclosure. For example:
- Encryption of sensitive financial information during online transactions
- Secure servers protected by firewalls and intrusion detection systems
- Monitoring systems to detect and stop threats before they reach your data
- Access controls to prevent unauthorized parties from viewing personal information
While we aim to always protect your personal information, no method is completely infallible. We cannot guarantee the security of your data transmitted through or stored on our Services. Any transmission remains at your own risk.
Your Privacy Choices & Rights
We offer certain choices about how we use and share your personal information. You may:
- Opt-out of non-essential communications like promotional emails, texts, or phone calls by following the unsubscribe instructions included in each message.
- Adjust your cookie preferences through your internet browser settings or our preference center. This controls the information collected when you visit our website.
- Modify or delete your account information by logging into your online account and updating your profile data.
- Request access to the personal data we hold about you to review, correct, update, delete, or limit our use of it.
- Opt out of interest-based advertising through industry opt-out tools like optout.aboutads.info and optout.networkadvertising.org. These will prevent targeted ads but do not stop data collection for other purposes.
If you wish to exercise any of these rights, please contact our Privacy Team through the details at the end of this policy. Per local laws, we will need to verify your identity before fulfilling certain requests.
You also have a right to lodge complaints with your local data protection authority if you believe we have failed to comply with applicable privacy laws.
Retention of Personal Information
We keep your personal information only as long as needed to fulfill our business purposes or legal requirements. For example:
- We store transaction details for the period required by taxation regulations and to handle any billing inquiries.
- We retain your purchase history to provide customized promotions, improve our products, and detect fraudulent behavior.
- We keep your contact information on file so we can continue providing you with our offerings.
- We archive some information as required by law or for legitimate business purposes.
We delete your personal information when it is no longer required for these purposes. Residual copies that do not identify you personally may remain in back-up systems.
Children’s Privacy
Our websites are meant for adults. We do not knowingly collect or process personal information from children under 16 without advance parental consent.
If you believe we may have collected information of a child without proper consent, please notify us immediately so we can promptly remove it.
Privacy Policy Updates
We may need to update this Privacy Policy as our business, websites, products, or laws evolve. We will post any changes here and encourage you to check back periodically. Significant updates may also be announced through our website or sent via email.
The most current version will always be available from the Privacy Policy link on our website. By continuing to access our Services after an update takes effect, you agree to the revised Privacy Policy.
Contact Our Privacy Team
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please get in touch with our Privacy Team:
Email: [email protected]
Phone: 1-800-555-0199
Mailing Address:
Ennio® Privacy Team
123 Ennio Blvd
San Francisco, CA 94107
We will respond to all inquiries within 30 calendar days.
